PRIVACY POLICY
SAVORA TRADING SDN. BHD. (Registration No. 202601011686 / 1673784M) is committed to protecting your personal data and ensuring your privacy is respected in accordance with applicable laws in Malaysia.
1. Information We Collect
We may collect personal information when you interact with our website or services, including your name, contact number, email address, billing and delivery address, and payment details. We may also collect order history and communication records to improve our service.
Additionally, technical information such as IP address, browser type, and website usage data may be collected to enhance website performance and user experience.
2. Use of Information
Your information is used for purposes including:
- Processing and fulfilling orders
- Managing deliveries and logistics
- Responding to enquiries and providing customer support
- Sending order confirmations and updates
- Improving our products, services, and website
- Sharing promotional updates (with consent)
- Complying with legal requirements
3. Disclosure of Information
We do not sell or rent your personal data. However, we may share your information with trusted third parties such as:
- Payment gateway providers
- Courier and logistics partners
- IT and system support providers
- Regulatory authorities where required by law
All third parties are expected to maintain confidentiality and data protection.
4. Data Security
We implement reasonable safeguards to protect your personal information from unauthorized access, misuse, or disclosure. While we strive for security, no system is completely secure.
5. Cookies
Our website may use cookies to improve browsing experience and analyze website traffic. Users may disable cookies via browser settings.
6. Access & Updates
You may request access to or correction of your personal information by contacting us at:
📧 savora_trading@outlook.com
7. Policy Updates
We reserve the right to update this Privacy Policy at any time. Updates will be published on this page.
