PRIVACY POLICY

SAVORA TRADING SDN. BHD. (Registration No. 202601011686 / 1673784M) is committed to protecting your personal data and ensuring your privacy is respected in accordance with applicable laws in Malaysia.

1. Information We Collect

We may collect personal information when you interact with our website or services, including your name, contact number, email address, billing and delivery address, and payment details. We may also collect order history and communication records to improve our service.

Additionally, technical information such as IP address, browser type, and website usage data may be collected to enhance website performance and user experience.

2. Use of Information

Your information is used for purposes including:

Processing and fulfilling orders
Managing deliveries and logistics
Responding to enquiries and providing customer support
Sending order confirmations and updates
Improving our products, services, and website
Sharing promotional updates (with consent)
Complying with legal requirements

3. Disclosure of Information

We do not sell or rent your personal data. However, we may share your information with trusted third parties such as:

Payment gateway providers
Courier and logistics partners
IT and system support providers
Regulatory authorities where required by law

All third parties are expected to maintain confidentiality and data protection.

4. Data Security

We implement reasonable safeguards to protect your personal information from unauthorized access, misuse, or disclosure. While we strive for security, no system is completely secure.

5. Cookies

Our website may use cookies to improve browsing experience and analyze website traffic. Users may disable cookies via browser settings.

6. Access & Updates

You may request access to or correction of your personal information by contacting us at:
📧 savora_trading@outlook.com

7. Policy Updates

We reserve the right to update this Privacy Policy at any time. Updates will be published on this page.