Welcome to the website of SAVORA TRADING SDN. BHD. (Registration No. 202601011686 / 1673784M). By accessing or using this website, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.
1. General
These Terms and Conditions govern your use of our website and the purchase of products from SAVORA TRADING SDN. BHD. By placing an order, you agree to comply with and be bound by these terms.
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website constitutes acceptance of any changes.
2. Products and Services
SAVORA TRADING SDN. BHD. specializes in the trading, import, export, and distribution of cooking sauces, condiments, ready-to-cook pastes, seasonings, and related food products.
We strive to ensure that all product descriptions, images, and pricing are accurate. However, we do not guarantee that all information is completely error-free. We reserve the right to correct any errors or omissions at any time.
3. Orders and Payments
All orders are subject to acceptance and availability. Once an order is placed, you will receive confirmation via email or other communication channels.
Payments must be made in full before order processing and delivery. We reserve the right to cancel or refuse any order at our discretion, including cases of suspected fraud or pricing errors.
4. Pricing
All prices listed on the website are in Malaysian Ringgit (RM) and are subject to change without notice. Prices do not include shipping fees unless stated otherwise.
Bulk or wholesale pricing may differ and is subject to separate agreements or confirmation.
5. Delivery
Delivery will be carried out in accordance with our Shipping Policy. While we aim to meet estimated delivery timelines, delays may occur due to factors beyond our control.
Customers are responsible for providing accurate delivery details. SAVORA TRADING SDN. BHD. is not liable for failed deliveries due to incorrect information.
6. Returns and Refunds
Returns and refunds are subject to our Refund & Returns Policy. Due to the nature of food products, returns are limited to defective, damaged, or incorrect items.
Customers must inspect products upon receipt and report any issues within the specified timeframe.
7. Product Usage and Liability
All products sold are intended for consumption or use in accordance with their intended purpose. Customers are responsible for checking product ingredients and suitability, especially in cases of allergies or dietary restrictions.
SAVORA TRADING SDN. BHD. shall not be held liable for any adverse reactions, misuse, or improper storage of products after delivery.
8. Intellectual Property
All content on this website, including text, images, logos, and branding, is the property of SAVORA TRADING SDN. BHD. and may not be reproduced, distributed, or used without prior written consent.
9. Limitation of Liability
To the fullest extent permitted by law, SAVORA TRADING SDN. BHD. shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Our total liability shall not exceed the value of the purchased product.
10. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect and use your personal information.
11. Governing Law
These Terms and Conditions are governed by the laws of Malaysia. Any disputes arising from the use of this website or transactions shall be subject to the jurisdiction of Malaysian courts.
12. Contact Information
For any questions regarding these Terms and Conditions, please contact:
SAVORA TRADING SDN. BHD.
📍 2-02 & 2-03 (Level 2), Menara Manulife
6, Jalan Gelenggang, Damansara Heights
50490 Kuala Lumpur
Malaysia
📞 (+60)17-495 2529
📧 savora_trading@outlook.com